Contact us
Whether you’re building your own media project or supporting one with a membership, you’re in the right place. We’ll guide you to the help you need. Just tell us who you are...
Members
Can’t find what you’re looking for here?
We’re always happy to assist and our European team offers support in several languages.
What is Steady?
Why do I have a charge from Steady?
What has Steady charged me for?
How do I cancel a membership Steady is charging me for?
Why do media makers sell through Steady?
I want to use Steady myself. Can I talk to you?
Media makers
Need practical advice?
We’re here to help you grow your project and our dedicated help centre has all the information you need to succeed.
Got questions for our team?
We’re real people and we’d love to hear from you. Our team is based in Europe and offers support in several languages.
Partners
Want to be on our Steady team?
We’re always on the lookout for talented and passionate people to join our stellar team.
Want to talk about us?
We’re always honoured when people spread the work of Steady, if you’d like to feature us, please don’t hesitate to get in touch.
Steady press pack
Others
Want to visit us?
Our HQ is based in Berlin:
Steady Media GmbH
Voltastraße 5
13355 Berlin
Who is our Managing Director?
Sebastian Esser
Place of Registration?
Amtsgericht Charlottenburg (Berlin)
Registration Number?
HRB 176276 B
VAT ID Number (§ 27 Umsatzsteuergesetz):
DE306734818
Responsible Publisher (§ 55 Abs. 2 RStV):
Sebastian Esser, Voltastr. 5, 13355 Berlin
Have a dispute?
The European Commission has provided an online platform for dispute settlements at the following link: https://webgate.ec.europa.eu/odr. This platform offers support to consumers for disputes related to the purchase of online products or services.